Welcome to Galaxi Maart 💙
Below are answers to the most commonly asked questions.

1. How can I place an order?

Simply browse our store, add your desired products to the cart, and proceed to checkout. Fill in your shipping details and complete the payment to confirm your order.

2. What payment methods do you accept?

We accept secure online payments. (You can add: Credit/Debit Card, Bank Transfer, COD – jo bhi aap use kar rahe ho.)

3. How long does delivery take?

Orders are processed within 1–3 business days.
Delivery usually takes 3–7 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.

5. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (if applicable in your area).

6. Can I return or exchange an item?

Yes, you can request a return within 7 days of receiving your order. The item must be unused and in original packaging.

7. What should I do if I receive a damaged product?

Please contact us immediately with pictures of the damaged product. Our support team will assist you as soon as possible.

8. How can I contact customer support?

You can reach us at:
📧 galaxicollections@gmail.com
We usually respond within 24–48 business hours.

Thank you for shopping with Galaxi Maart 💙
We appreciate your trust in our store!